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Privacy Policy
Last Updated: July 2026
1. Introduction
Vurt ('Vurt', 'we', 'our', 'us') operates a technology platform that enables users to discover independent currency exchangers, create exchange links, and facilitate communication relating to currency and digital asset exchanges. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you access or use our website, marketplace, and related services.
2. Scope
This Policy applies to all visitors, registered vendors, buyers, and users of Vurt services. By using the platform, you acknowledge that your information will be processed as described in this Policy.
3. Information We Collect
We may collect identification details (name, email, phone number), vendor business information, exchange rates, supported currencies, exchange limits, payment usernames (such as PayPal or Payoneer), bank account information, wallet addresses, proof of payment uploads, transaction details, communications, IP address, browser information, cookies, device identifiers, and analytics data.
4. How We Use Information
We use personal information to operate the marketplace, create and manage exchange links, publish vendor business profiles, facilitate exchange requests, notify parties of transaction updates, prevent fraud, investigate disputes, improve the platform, comply with legal obligations, and communicate service-related information.
5. Vendor Listings
By registering as a vendor, you consent to the public display of business information that you intentionally provide for marketplace discovery, including your display name, supported currencies, exchange limits, rates, and exchange link or business website. Personal information not intended for public display will not be published except where necessary to facilitate a transaction.
6. Sharing
Information is shared only as necessary with the selected exchanger or buyer to facilitate an exchange, with service providers acting on our behalf, when required by law, or as part of a corporate transaction. We do not sell personal information.
7. International Transfers
Because Vurt is a global marketplace, information may be processed in jurisdictions different from your own. We implement reasonable safeguards where required by applicable law.
8. Data Retention
Information is retained only for as long as reasonably necessary to provide services, resolve disputes, prevent fraud, comply with legal obligations, and enforce agreements.
9. Security
We implement administrative, technical, and organisational safeguards designed to protect personal information. However, no internet transmission or storage system can be guaranteed to be completely secure.
10. Cookies
Cookies and similar technologies may be used to maintain sessions, remember preferences, measure usage, improve functionality, and enhance security.
11. User Rights
Subject to applicable law, users may request access, correction, deletion, restriction, or portability of their personal information, or object to certain processing activities by contacting Vurt.
12. Marketplace Disclaimer
Vurt provides technology that connects independent buyers and vendors. Unless expressly stated otherwise, Vurt is not a party to exchange transactions, does not guarantee the performance of any vendor or buyer, does not hold customer funds in escrow, and is not responsible for exchange rates agreed between users. Users remain responsible for conducting appropriate due diligence before entering transactions.
13. Children's Privacy
The platform is not intended for individuals under the age required by applicable law to enter binding agreements. We do not knowingly collect personal information from children.
14. Changes
We may amend this Policy from time to time. Continued use of the platform after publication of updates constitutes acceptance of the revised Policy.
15. Contact
Questions regarding this Privacy Policy may be directed to Vurt using the contact details published on the official website.
Additional Legal Provisions
Vurt may retain audit logs, transaction metadata, uploaded documents, and communications where reasonably necessary for fraud prevention, security monitoring, dispute resolution, regulatory compliance, service improvement, contractual enforcement, and protection of our legal rights. Users acknowledge that business information submitted for marketplace listings may remain visible until removed or updated. We limit processing to legitimate business purposes and implement reasonable safeguards, but users are responsible for the accuracy of information submitted and for protecting credentials associated with their accounts.